© 2022 Cleveland Clinic , photo taken by Natalia Pozuelo

June 2019 - August 2019

• Worked on a rotation of four supervised marketing communication projects

• Expanded my marketing communication techniques by editing 1 pager handout, drafting a compact, and noting areas of opportunities for written Summary Plan Description

• Designed and created a presentation to EHP leadership team on marketing communication areas of improvement for EHP website

June 2020 - August 2020

• Compiled new hire content for the new EHP website design project and demonstrated the ability to craft tailored messaging for the Healthy Choice Program 

• Attended the rollout process of the newly launched app for the Cleveland Clinic Healthy Choice Program App

• Suggested the idea to create an infographic video and worked on storyboard script/media images curated with content specific to New Hires at onboarding orientation

June 2021 - August 2021

• Wrote and edited patient education handouts on Adobe InDesign

• Developed a storyboard script for a patient infographic medical procedure

• Attended meetings on brainstorming ways to improve health literacy within HVTI's patient education materials. Suggested to supervisor incorporation of tailored messaging on MyChart

Nov 2021 - Feb 2022

• Monitored social media traffic of COVID-19 HELP campaign used for report sent to CMO

• Selected January’s Health Essential article for CAVS Twitter feed, created Bitly tracking link, this tweet gained over 230 likes and a retweet by Kevin Love

• Delivered, proofread, and compiled bi-weekly MailChimp campaigns to over 300 recipients for department's Mktg-Comm update newsletter

• Attended weekly agency media planning meetings, upfront campaign presentations to CCF marketing account services, and creative reviews with third-party vendors

• Tracked and published CCF’s Share Your Care Centennial submissions contributing to Cleveland Clinic Philanthropy Institute